Shipping + Returns
 

Ordering Online

    Our staff will handle your online order securely and fully encrypted for your protection and peace of mind. Your personal information will never be given out at any time. For your convenience, we accept Visa, Master Card, American Express, Discover and Paypal. You will receive a confirmation email when your order is shipped.

Shipping Times

    When we receive your order we will immediately begin processing it. Because each door knocker is made by hand in Rhode Island the delivery time will take up to 3 weeks. 

    The bracelets and necklaces will be processed within 3-5 days and shipped soon after that.

Shipping and Handling

    At this time we only ship in the USA. A customer can choose from USPS Priority or USPS First Class. You are charged shipping plus a $2.00 handling fee. If you need faster delivery you can contact us at paquettedesign@cox.net.

Returns

-We accept returns if we are contacted within 10 days of receipt.

-We only accept returns that have gotten previous authorization from us.

-We do not refund shipping unless the return is our fault.

-Returns must be packaged in the original packaging for we are not responsible for any damage from return shipping.

-We suggest you include tracking as we are not responsible for lost packages.